Third-Party Testing
Full-Business Digital Platform
TICLIMS is an integrated business platform purpose-built for the Testing / Inspection / Certification industry. From CRM, sample logistics, and lab execution to multi-language report issuance and financial accounting — one platform connects the entire business closed loop, delivering a quantum leap in operational efficiency for your testing organization.
Six Core Capabilities, Connecting TIC Full Business
Built for multi-line comprehensive testing organizations modeled on SGS / TUV / Intertek, digitizing the full chain from opportunity to payment.
Client & Contract Management
CRM client profiles, contact matrices, opportunity tracking, and quotation approval workflows. Supports annual framework agreements and tiered pricing, with automatic contract expiration reminders — connecting the full journey from lead to signed deal.
Sample Lifecycle Management
QR code / RFID label generation, sample receipt registration, task assignment, and logistics traceability. Automatic temperature monitoring records, retention sample expiration alerts, and sample disposal closed loop — every sample status is real-time traceable.
Multi-Language Smart Reporting
Supports CN/EN/ES/RU multi-language report templates with electronic seals and CMA/CNAS dual stamps. Auto-fill data, AI-assisted review, and one-click push to client portal or email.
Client Self-Service Portal
Online order placement, real-time progress tracking, report download, and historical archiving. Clients can fill in submission forms, upload sample info, and view testing progress dashboards independently — reducing phone communication by 80%.
Integrated Financial Management
Automatic fee calculation, invoice management, accounts receivable tracking, and aging analysis. Multi-dimensional cost allocation by client / project / business line, with integration support for Kingdee / Yonyou and other mainstream financial systems.
BI Business Intelligence Dashboard
Multi-dimensional analysis dashboards for revenue, productivity, equipment utilization, and customer contribution. Drag-and-drop custom reporting with mobile push for key business metrics — empowering managers with real-time oversight anytime, anywhere.
Core Business Modules
Twelve specialized modules covering every critical node from business intake to management decision-making for TIC organizations.
CRM Client Management
Client profiles and contact matrices, opportunity tracking and visit records, quotation generation and approval workflows — building a complete CRM closed loop.
Contract & Entrustment Management
Contract template library, tiered pricing and annual framework agreements, electronic signatures and archiving, with multi-business-line parallel management and auto-renewal reminders.
Sample Receipt & Logistics
Counter / mail / self-service sample receipt modes, QR code label printing, sample photo documentation, task assignment and lab allocation — fully traceable workflow.
Lab Task Execution
SOP-guided operations, automatic instrument data capture, result entry and review, anomaly flagging and OOS handling — ensuring compliant and efficient testing processes.
Report Generation & Issuance
Multi-language template engine, auto-fill data, three-level review workflow, electronic seals and client push — supporting batch generation and anti-counterfeit QR codes.
Client Self-Service Portal
Online submission and ordering, real-time progress dashboard, report download and history lookup, reconciliation and invoicing requests — enhancing client experience while reducing service costs.
Finance & Settlement Management
Automatic fee calculation, invoice management, accounts receivable tracking, aging analysis and collection reminders — breaking down business-finance data silos.
Equipment & Resource Management
Equipment ledger, calibration and maintenance plans, utilization statistics, reagent and consumable inventory management — maximizing lab resource efficiency.
Personnel & Performance Management
Time tracking, project performance accounting, skills matrix and training records, KPI dashboards — providing data-driven support for team management.
CNAS/CMA System Management
System document management, internal audits and management reviews, non-conformance tracking, personnel competency monitoring — ensuring sustained laboratory accreditation compliance.
BI Business Analysis
Multi-dimensional revenue analysis, customer value segmentation, productivity and profitability dashboards, custom report engine — powering data-driven business decisions.
System Integration & Open API
Integration with Kingdee / Yonyou financial systems, WeCom / DingTalk approval workflows, third-party e-commerce platforms — supporting RESTful API and low-code extensions.
Five-Layer Business Architecture
From client access to business intelligence, five layers building progressively — each independently scalable to flexibly accommodate TIC organizations of varying sizes.
Omnichannel Client Touchpoints
Client self-service portal · WeChat Mini Program · WeCom · Email submissions · API integration with third-party platforms (Taobao/JD testing channels) · In-person counter sample receipt
Full Workflow from Opportunity to Entrustment
CRM client management + quotation engine + contract management + sample receipt registration + task dispatch — a unified business middle platform orchestrating all testing submissions, automatically matching lab resources and timelines.
Standardized Testing Execution Engine
SOP process guidance · Automatic instrument data capture (RS-232 / TCP / file parsing) · ELN raw records · Automatic result calculation and pass/fail judgment · Multi-level review workflow
Multi-Language Report Generation & Client Delivery
Multi-language template engine (CN/EN/ES/RU) · CMA/CNAS dual-stamp overlay printing · Electronic seals · One-click push to client portal / email / API — from approval to client receipt, completed in minutes.
Data-Driven Business Analysis
BI dashboard · Multi-dimensional revenue analysis (by client / business line / region / time) · Productivity dashboard · Equipment utilization · AR aging · Custom report engine — empowering data-driven decisions instead of gut-feel guesses.
Build a Digital Foundation for Your TIC Business
Book a demo to learn how TICLIMS can digitize your testing organization's entire business chain.
We provide tailored solutions and ROI assessment reports.