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CASE STUDY · TIC INDUSTRY · 2024

14 Branches · One System
1.2M Samples / Month

One of China's largest third-party testing groups partnered with CNWAYLab, completing enterprise LIMS upgrade across 14 branches nationwide in 6 months — reducing testing turnaround by 52% and exceeding 1.2 million monthly sample throughput.

52
% Turnaround Reduction
120
10K Monthly Sample Throughput
11
Month Payback Period
14
Branches Gone Live
CHALLENGE & SOLUTION

Challenge & Solution

Facing system fragmentation across 14 branches, CNWAYLab delivered a systematic multi-tenant enterprise solution.

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14 Branches, Each Running Its Own System

As one of China's largest third-party testing groups, the client had 14 branches nationwide running 6 different LIMS or self-built systems. Group headquarters could not obtain real-time business data; monthly reports took 2 weeks to compile; cross-lab capability sharing was nearly impossible. System heterogeneity led to inconsistent data standards, average client report delivery took 9.5 days, and CNAS compliance traceability costs were prohibitively high.

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CNWAYLab Multi-Tenant Enterprise Deployment

Based on CL X Platform's multi-tenant architecture — 14 branches operating independently + unified group governance — rolled out in batches over 6 months with zero business interruption. Also introduced CL Copilot AI for automated anomaly report review, and integrated with the client's website for online ordering and electronic report lookup. A three-pillar guarantee: Multi-tenant + Group Data Middle Platform, Client E-Report + Blockchain Evidence, and CL Copilot AI Report Review.

IMPLEMENTATION ROADMAP

6-Month Phased Go-Live Path

CL-Way implementation system ensured smooth transition across 14 branches, zero business interruption, and complete legacy data migration.

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Diagnosis & Blueprint Design

CL-Way team embedded at 5 representative branches, mapped 320+ business scenarios, and delivered a unified blueprint with multi-tenant data model.

M1 · Month 1
📅

Group Middle Platform Build

Deployed CL Group Middle Platform on Alibaba Cloud + Xinchuang dual stack; master data governance + cross-tenant BI analytics ready.

M2 · Month 2
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First 3 Branches Go-Live

Three East China branches (Food, Environmental, Chemical & Minerals) went live first; all-staff training completed within 2 weeks.

M3 · Month 3
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Batch Replication & Integration

Remaining 11 branches replicated at 2 weeks/branch pace; integrated with ERP, finance systems, and client website.

M4 · Month 4
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AI Copilot Canary

10% of reports entered AI auto-review canary phase with 99.4% accuracy; CNAS assessment documentation completed.

M5 · Month 5
📅

Full Production Cutover

All 14 branches GoLive; legacy systems ran in parallel for 1 month then decommissioned; Group BI dashboard officially launched.

M6 · Month 6
KEY SUCCESS FACTORS

Five Key Success Factors

Technology, architecture, AI, integration, and compliance — a five-pillar guarantee for enterprise upgrade success.

01 · Multi-Tenant Architecture

Multi-Tenant Architecture

14 branches operating independently + unified group governance; data isolation and independent processes per branch, with group-level real-time visibility into global operations.

02 · Data Middle Platform

Data Middle Platform

Master data governance + cross-tenant BI analytics; unified core master data for clients, projects, methods, and standards — eliminating information silos and enabling data-driven decisions.

03 · AI Review

AI Review

CL Copilot auto-reviews anomaly reports with 99.4% accuracy; manual review workload dropped 70%; report delivery cycle compressed from 9.5 days to 4.6 days.

04 · System Integration

System Integration

Integrated with ERP, finance systems, and client website for online ordering; connected the full chain from submission to settlement; clients can check testing progress and e-reports online.

05 · Compliance Assurance

Compliance Assurance

CNAS assessment documentation + blockchain evidence preservation; raw test records, review trails, and report versions recorded on-chain — satisfying both regulatory inspection and legal evidentiary requirements.

"CNWAYLab truly made us one company, not 14 independent labs."
— Group CIO, 2024 Digital Transformation Award Acceptance Speech

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